Oxipit Client FAQs

Oxipit Client FAQs

What are the deployment options available for Oxipit solutions?

We offer On-Premises, Cloud-Based and Manual/Offline Deployments, depending on your IT and regulatory requirements.

What are the minimum system requirements for an On-Premises installation?

Detailed hardware and software prerequisites (CPU, RAM, storage, OS versions, security settings) will be provided during the on-boarding phase.

What is the required on-prem hardware infrastructure?

The infrastructure is to be provided by you as the client, as a physical or virtual machine.
Oxipit specifies the following minimum system requirements:

• 16GB RAM

• 64-bit CPU with 8 logical cores (AVX support)

• 1TB disk space (with at least 100GB on the root partition)

• Linux OS (preferably Ubuntu 24.04 LTS)

• Inbound SSH access (direct or via VPN
  
  

Why is 1TB of disk space required?

This requirement mainly applies to retrospective studies where past exams are processed and stored temporarily. For prospective use, less storage is sufficient as studies are processed and then deleted after a grace period.

What is the solution design for model execution? (e.g. cluster, multiple VMs)

Oxipit’s solution is designed to run fully on a single dedicated VM (physical or virtual). This VM handles all functions, including DICOM ingestion, model execution, and logging. No cluster or additional VMs are required.

How is patient data security ensured?

Oxipit solutions comply with relevant regional data protection laws (e.g., GDPR, HIPAA) and support secure connectivity, encryption, and access control standards.

Is internet connectivity required for Oxipit solutions?

Internet access is required for cloud deployments and recommended for updates and remote support.
Offline deployments are available for secure environments without external connectivity.

How does Oxipit integrate with existing PACS/RIS/HIS systems?

Integration is achieved via DICOM, HL7, or custom API connectors.
We coordinate directly with your IT or imaging vendors during setup.

What is the typical timeline for deployment?

Important Note: Deployment timelines vary based on availability, hospital infrastructure, IT policies, security approvals, and integration complexity.
The time estimates provided are subject to change and may be shorter or longer depending on circumstances.

What radiology workflows does Oxipit support?

We support both triage (e.g., prioritizing critical cases) and notification workflows, as well as preliminary reporting assistance for Chest X-rays.

How are software updates and patches handled?

1. Cloud clients receive automatic updates.
   
2. On-Premises clients are notified and scheduled for updates after internal validation. 
   
3. Offline clients receive periodic update packages.

Can Oxipit be customized for our clinical needs?

Yes, workflows, alerting thresholds, and reporting formats can be customized during setup or adjusted afterward.

What happens if the AI disagrees with the radiologist?

The AI serves as a decision support tool.
Radiologists always maintain full control and final responsibility for clinical interpretations.

How is system performance monitored after deployment?

We offer built-in system health dashboards and optional remote monitoring to ensure uptime, performance, and issue alerts.

What training is provided for radiologists and IT teams?

We provide training sessions, including user manuals, quick reference guides, and IT support training.

What are the service and support options after go-live?

We offer standard support (business hours) and premium support (24/7), depending on your contract.
Support channels include email, ticketing, and optional direct engineer access on the premium support package.

Is Oxipit software certified for clinical use?

Yes, Oxipit products are CE-marked (EU), and certifications for other regions (e.g. FDA for the USA) are region-specific and disclosed at the start of each project.

How do we handle system decommissioning if needed?

We follow strict offboarding processes aligned with data privacy laws, ensuring secure removal and certification of data destruction or system wipe procedures.

How are AI outputs delivered into our PACS/RIS?

Outputs can be provided as GSPS overlays, secondary captures, or structured reports (SR). GSPS is generally recommended as radiologists can toggle overlays on/off during reporting.

Can we use our existing PACS/DICOM storage instead of duplicating images?

Yes, we can integrate with your existing storage. In retrospective scenarios, temporary copies may still be needed.

How are processed images handled?

After analysis, images are deleted from the server following a grace period.

What is the difference between retrospective and prospective modes?

1. Retrospective: Historical studies (e.g. 5,000–10,000 studies) are processed for analysis, requiring more storage.
   
2. Prospective: Studies are processed as they come in, requiring less storage.
   
   

Do you have language translation options available, and will translations be handled by Oxipit or locally?

Reports are available in multiple languages, though updates are needed from you, as Oxipit manages translations but we may ask for collaboration from you to validate phrasing and match local templates.

How is pricing structured?

Pricing is based on volume, calculated per processed study. 

• Related Articles

• ChestEye Guide - Client Information

  ChestEye Guide - Client Information Welcome to Oxipit’s Client Info Center Here you’ll find key information about how our solutions support different user groups. For full details, visit our FAQ page. ChestEye for Radiologists ChestEye provides ...

• How to Request Access to become a Registered User to our Support Portal

  How to Request Access to Our Support Portal First of all, thank you for working with Oxipit, then Access to our Support Portal is available for: Our Clients (our direct end users, hospitals, clinics, radiology centers) And Our Partners and ...

• Oxipit Demo Deployment Options – Quick Setup Guide

  Oxipit Demo Deployment Options – Quick Setup Guide When a partner or a client wants to evaluate Oxipit with a small dataset or quick demo, we offer the below 'flexible' options. The goal is to allow you to preview how Oxipit works without the need ...

• Visit our Website for More

  About Us - See our website for more What started as an AI hackathon idea has evolved into Oxipit — a trusted leader in AI-powered radiology. From our first CE-certified solution to the world’s only autonomous AI imaging application, we continue to ...